Orderwave excels in e-commerce operations

If you are currently running on e-commerce store, you probably have a shopping cart application that allows customers to browse your products, add them to shopping cart and complete checkout process. Orderwave get when you let off the application by providing a wide range of operational features that most shopping cart applications are missing. These types of features leave lasting impressions with your customers. They may have had a wonderful experience online Checkout, but if your order entry process is defeated by the delays and lack of overall communication experience will be negative. Streamline the process with orderwave and watch your customers become loyal.

Orderwave E-commerce advantages

* Real-time to download / batch download
Orderwave Your account can be configured to automatically download your order file, or you can post your orders directly to orderwave API. Your orders will be entered in the workflow orderwave, all payments processed inventory deductions made and orders sent to the warehouse in predetermined schedule performance.

* Take care and contact with customers
Your customers will be informed about the status of their order confirmation via email, tracking emails, drop mail, letters, and returns again. Your customers can take action to correct the wrong payment information, which causes declines.

* Claims Automation
Customers who return your goods will be queued for 1 of 2 on the basis of their eligibility for refund return policy. If orderwave system deems them eligible for a refund, the refund will be queued to be handled by customer service manager. If the return falls outside the return policy, their return will be queued to be contacted by email, by letter or by phone (with a service representative to customers).